A SOLUTIONS TREE PRODUCTPatient Engagement Platform

Keep Patients Connected Beyond the Visit

Connect patients with appointments, records, reports, notifications and provider communication.

Patient using a mobile application to book appointments and access clinical records and lab reports
PEPPatient engagement
DESIGNED FORClinicsHospitalsDiagnostic networksHealthcare groupsProviders using third-party systems
CONNECTED CAPABILITIES

Built around the complete operational journey

PEP brings the people, decisions and records behind each workflow into one configurable operating environment.

01Discover
02Book
03Visit
04Access records
05Receive results
06Communicate
MODULE GROUPS

Deploy what you need. Connect when you are ready.

Appointments

  • Search and booking
  • Rescheduling and cancellation
  • Reminders
  • Provider and location selection

Patient records

  • Visit summaries and prescriptions
  • Diagnoses where configured
  • Investigation history
  • Secure documents

Reports & communication

  • Laboratory and radiology reports
  • Report-ready alerts
  • Provider messages and campaigns
  • Service updates

Connected experience

  • Profiles and dependants
  • Multi-facility access
  • Consent and feedback
  • Digital payments where enabled
ROLE-BASED VALUE

Clearer work for every team

Operational teams gain guided workflows. Leaders gain trusted visibility. Technology teams gain a governed, integration-ready platform.

Reduce fragmented workflowsImprove branch visibilityStrengthen process controlSupport scalable expansion

Designed to connect

Integration scope and status are confirmed for each implementation.

Cedar CareSuiteCedar SpectraCedar HomeCareThird-party HISThird-party EMRPayment services
WORKFLOW-NATIVE INTELLIGENCE

AI maturity shown capability by capability

Intelligence is designed within operational workflows. Status labels prevent roadmap capabilities from being presented as already available.

Personalised service guidancePlanned
Communication orchestrationImplementation dependent
PRODUCT VALIDATION

Validated in real healthcare environments

Live

UAE clinic environment

Deployment evidence is maintained with public-display approvals controlling names and metrics.

Live

UAE clinic environment

Deployment evidence is maintained with public-display approvals controlling names and metrics.

Live

UAE medical-centre environment

Deployment evidence is maintained with public-display approvals controlling names and metrics.

SECURITY & DEPLOYMENT

A governed foundation for healthcare operations

Role-based access controlMulti-factor authentication readinessEncryption in transit and at restAudit trailsData residency optionsBackup and disaster recovery

Compliance depends on configuration, deployment architecture, operational controls and customer implementation. Regulatory references do not imply certification unless formally documented.

START A CONVERSATION

See how PEP fits your operation.

Tell us where your workflows need to connect. We will help you identify the right product, deployment path and implementation approach.