Appointments
- Search and booking
- Rescheduling and cancellation
- Reminders
- Provider and location selection
PEPPatient Engagement Platform
Keep Patients Connected Beyond the Visit
Connect patients with appointments, records, reports, notifications and provider communication.
CONNECTED CAPABILITIES
Built around the complete operational journey
PEP brings the people, decisions and records behind each workflow into one configurable operating environment.
01Discover
02Book
03Visit
04Access records
05Receive results
06Communicate
MODULE GROUPS
Deploy what you need. Connect when you are ready.
Patient records
- Visit summaries and prescriptions
- Diagnoses where configured
- Investigation history
- Secure documents
Reports & communication
- Laboratory and radiology reports
- Report-ready alerts
- Provider messages and campaigns
- Service updates
Connected experience
- Profiles and dependants
- Multi-facility access
- Consent and feedback
- Digital payments where enabled
ROLE-BASED VALUE
Clearer work for every team
Operational teams gain guided workflows. Leaders gain trusted visibility. Technology teams gain a governed, integration-ready platform.
Reduce fragmented workflowsImprove branch visibilityStrengthen process controlSupport scalable expansion
Designed to connect
Integration scope and status are confirmed for each implementation.
Cedar CareSuiteCedar SpectraCedar HomeCareThird-party HISThird-party EMRPayment services
WORKFLOW-NATIVE INTELLIGENCE
Intelligence designed around operational outcomes
Intelligence is designed within operational workflows to support users, identify exceptions and reduce repetitive activity.
AI capability availability varies by product, module and deployment.
PRODUCT VALIDATION
Live Patient Engagement
Live Patient Engagement
Validated in operating outpatient environments through connected appointments, records, reports and provider communication.
RELATED CAPABILITIES
Explore the workflows around this product
Patient AdministrationCoordinate registration, scheduling, visits, queues and patient identity across outpatient and multi-location operations.Clinical EMRSupport structured outpatient documentation, orders, results, prescriptions and longitudinal clinical context.Revenue Cycle ManagementConnect eligibility, authorisation, coding, claims, remittance, denial control and reconciliation around the care journey.Diagnostic OperationsConnect diagnostic ordering, collection, processing, validation and reporting across complex service networks.Home Healthcare OperationsCoordinate referrals, assessments, care plans, authorisations, field scheduling, visits and billing for home healthcare.Patient EngagementGive patients secure access to appointments, records, diagnostic reports, notifications and provider communication.Healthcare InteroperabilityConnect providers, laboratories, payers, health information exchanges, devices and enterprise applications through governed integration patterns.
WORKS WITH EXISTING SYSTEMS
Replace what you need. Keep what works.
PEP can operate independently, connect with third-party platforms, or become part of the wider Solutions Tree ecosystem through governed integration patterns.
Explore integration optionsProduct FAQ
Can this product be deployed independently?
Yes. Deployment scope is based on your workflows, existing systems and integration priorities.
SECURITY & DEPLOYMENT
A governed foundation for healthcare operations
Role-based access controlMulti-factor authentication readinessEncryption in transit and at restAudit trailsData residency optionsBackup and disaster recovery
Product capabilities, integrations and regulatory readiness may vary based on configuration, deployment model and implementation scope.
START A CONVERSATION
Build the Right Digital Foundation for Your Healthcare Organisation
Whether you are modernising a single workflow or connecting operations across an entire healthcare organisation, Solutions Tree can help you identify the right starting point.